This candidate has 5+ years of experience in case management, customer service, and data entry. Most recently, they held positions at Merrill Lynch, Experian, and The Federal Savings Bank. Their top skills include case management, process management, data analysis, and customer service. Their top skills include adaptable, works well under pressure, and excels at problem-solving, handling complex issues, and providing excellent client support, has a strong background in account management, conflict resolution, and quality assurance, with a proven ability to manage high caseloads while maintaining a focus on optimal service.