Experience: 4+ years of expertise in UX Design, specializing in Conversational Design with a focus on Chat and Voice
Clients & Companies: Drift, Fidelity, Google, CVS Health
Skills: Conversational Design, Chat Design, Voice Design, ChatBot Development, User Research (Quantitative & Qualitative), User Interface Design, Roadmap Planning, Journey Planning, Wireframing, Prototyping, A/B Testing, Natural Language Understanding (NLU), Agile Methodologies
Software Skills: Drift AI Chatbot Building, Dialogflow, Sketch, Figma, JIRA
Testimonial: "They are a strong performer. Quite honestly, I needed them on my team and losing them is a tremendous loss. Their role is very unique in Conversational Design and their work with Chat Bot is nothing short of outstanding. Wherever they land will be lucky to have them."
— Senior Manager, Experience Design