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About this Candidate:

  • Experience: 15+ years in UX and Service Design
  • Companies & Clients: Charles Schwab, AT&T, HP, Verizon
  • Skills: Customer experience design, service design and journey mapping, UX research and persona development, heuristic evaluations and usability analysis, quantitative and qualitative research, data synthesis and insight development, wireframing, rapid / interactive prototyping, workflow design and process management, transformation strategy, workshop creation and facilitation, and more!
  • Tools/Software: Figma, InVision, Miro, Mural, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, HTML, CSS, ChatGPT, DALL-E, Sprinklr, Glassbox, Content Square, and Medallia

Roles & Responsibilities:

  • UX Designer
  • UX Strategist

Client Experience:

  • AT&T Inc.
  • Charles Schwab
  • Verizon

Industry Experience:

  • Financial Services

Work Preference:

  • Hybrid
  • Onsite
  • Remote
Creative & Production

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